Privacy Policy

1. Introduction

This Privacy Policy explains how Headroom CoWorking & Strategy Inc (“Headroom,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website, use our services, or communicate with us, including by text message.

2. Information we collect

• Contact details you provide, such as your name, email address, mobile phone number, and company name.
• Booking and membership information, such as plans, reservations, and payment status.
• Communications, such as messages you send to us and our replies.
• Basic technical data from our website, such as device and usage information.

3. How we use information

• Provide and manage memberships, bookings, and access to our space.
• Send service messages such as confirmations, reminders, account notices, and, with your consent, updates about memberships and events.
• Respond to your questions and provide support.
• Operate, secure, and improve our website and services.
• Meet legal and regulatory obligations.

4. Text messaging and mobile information

If you opt in to our messaging program, we use your mobile number to send the messages described in our Terms of Use. You can reply STOP at any time to opt out, or HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or message delivery, is permitted. All other use of mobile opt-in data and consent is not shared with any third parties.

5. How we share information

We do not sell your personal information. We share information only as needed to operate our services, for example with service providers that help us deliver messages, process payments, or run our facilities, and only to the extent necessary. We may also disclose information when required by law or to protect our rights, members, and staff.

6. Data retention

We keep personal information for as long as needed to provide our services and to meet legal, accounting, and reporting requirements, after which we delete or anonymize it.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your choices

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing and text messages at any time. To make a request, contact us using the details below.

9. Children privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

10. Changes to this policy

We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision.

11. Contact us

Privacy questions and requests can be sent using the contact details below.